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General Inquiries
Apisolis is an innovative tool designed to replace traditional bee smokers. It uses a gentle, flame-free vapor system that allows beekeepers to inspect hives without causing stress to bees, ensuring a healthier and safer environment for both bees and beekeepers.
The Apisolis vaporizer heats the specially formulated Native solution to create a gentle, homogeneous vapor. This vapor calms the bees during hive inspections without harmful smoke or residue, offering a modern, eco-friendly alternative to traditional smokers.
Yes, Apisolis is designed for beekeepers of all experience levels. Its intuitive design, safety features, and user-friendly operation make it ideal for beginners and professionals alike.
Apisolis is perfect for routine hive inspections and non-aggressive colonies. However, in cases where colonies are highly defensive, a traditional smoker may still be necessary for certain situations.
Apisolis products can be purchased directly through our official website or via our distributors. For bulk orders or inquiries about distributors, please contact our customer service team.
Absolutely. Apisolis is committed to sustainability. The vaporizer eliminates the need for flames and smoke, reducing environmental impact, and the Native solution is bio-sourced and eco-friendly.
Yes, we offer international shipping. Apisolis HQ are located in Toulouse (France) with our own distribution center in New York (USA). Shipping costs and delivery times may vary depending on your location. Additional taxes or customs fees may apply for certain countries.
I bought my Apisolis!
Have you looked at our User Guide Video? If this has not answered please contact our team this form, we will do everything in our power to facilitate your Apisolis experience.
Yes! It’s highly recommended in order to apply the 2 years warranty. To register your product directly visit our Support Center.
About Apisolis Native Polaris
The Native Polaris solution is a patented, bio-sourced formula specifically designed for use with the Apisolis vaporizer. Unlike traditional smoker solutions, it produces a gentle, homogeneous vapor that calms bees without harmful smoke or residue. Its innovative composition ensures the health of your bees and a stress-free hive inspection experience.
According to the Laboratory Phodé Report (reference: 3018 NLC 27) made in 2022 on our Native Polaris, the analyses of a wax sample produced after using the NATIVE formula show no trace of the molecules present in the NATIVE formula, meaning there are absolutely no residues found in the bee wax you produce while beekeeping with Apisolis.
In short: 0 residues in Bee Wax.
Yes, the Native Polaris solution is 100% safe for bees, beekeepers, and the environment. It’s made with a bio-sourced base and active molecules derived from flowers, ensuring natural and harmless interaction during hive inspections.
A single 120ml bottle of Native Polaris provides enough solution for approximately 300 hive inspections, making it a cost-effective and efficient choice for beekeepers.
The Native Polaris solution is specifically formulated for optimal use with the Apisolis vaporizer. The controler card is programmed with our coil. Do not use in other devices. Performance and safety cannot be guaranteed.
The Native Polaris solution is 100% ideal for routine hive inspections and non-aggressive colonies which represents most of the business, bee farms… For highly defensive colonies, traditional smokers may still be required in certain situations. Our actual Native Polaris is effective at 85%. Our R&D department, will soon deploy a 100% effectivess solution on all bees oriented for professional use.
The solution’s unique, bio-sourced composition and innovative formulation have been granted a patent, highlighting its originality and effectiveness in calming bees while prioritizing their health.
Yes, the Native Polaris solution comes with a recommended expiration date to ensure maximum efficacy. Check the packaging for the specific date, and store the bottle in a cool, dry place away from direct sunlight.
The Native Polaris solution is non-toxic and safe to handle. However, it is not meant for ingestion. In case of accidental contact or ingestion, rinse with water and consult the safety guidelines provided on the packaging.
Currently, the Native Polaris solution is sold in a 4oz/120ml bottle designed for convenience and optimal use. For bulk purchases or larger quantities, please contact our customer service team. Our R&D dept is working on larger container like 2L for professional use.
Becoming an Apisolis Distributor
To become a distributor, please contact our sales team directly at sales@apisolis.com. We’ll review your application and get back to you with the next steps.
As a distributor, you’ll have access to:
. The opportunity to partner with an innovative, eco-friendly brand that’s transforming beekeeping.
. Exclusive pricing and wholesale rates.
. Marketing materials and product training to help you succeed.
. Dedicated support from our sales team.
Yes, we have minimum order quantities to ensure efficient shipping and competitive pricing. Specific requirements will be discussed during the onboarding process.
We are actively seeking distributors in North America and Oceania. If your region is not listed, feel free to apply as we are open to expanding into new markets.
Yes, we equip our distributors with comprehensive product guides, marketing materials, and training resources to ensure they can confidently promote and sell Apisolis products.
Yes, distributors are allowed to sell Apisolis products online. However, all online listings must adhere to our branding guidelines and approved pricing policies.
We partner with businesses that align with our values and have a strong connection to the beekeeping or agricultural industries. Ideal candidates include:
. Businesses with a strong distribution network in their region.
. Beekeeping supply stores.
. Agricultural cooperatives.
. Eco-conscious retailers.
No, there are no application or membership fees to become an Apisolis distributor. However, initial orders must meet our minimum purchase requirements.