Privacy Policy

Last updated: 12/13/2024

At Apisolis, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when you visit our website and make purchases.

Information We Collect

We collect both personal and non-personal information to improve your shopping experience. The types of information we collect include:

  • Personal Information: This includes your name, email address, phone number, billing and shipping addresses, payment information, and any other details you provide when creating an account or making a purchase.
  • Non-Personal Information: This includes your IP address, browser type, device information, and browsing behavior on our website (e.g., pages visited, time spent on the site).

How We Use Your Information

We use the information we collect to:

  • Process Transactions: To complete your orders, deliver products, and process payments.
  • Customer Support: To respond to inquiries, provide assistance, and handle returns or exchanges.
  • Improve Our Website: To enhance your shopping experience and customize content based on your preferences.
  • Marketing: To send promotional emails about new products, special offers, or other updates. You can opt out of marketing communications at any time.
  • Legal Compliance: To comply with legal obligations, including fraud prevention, dispute resolution, and other legal requirements.

How We Protect Your Information

We take the security of your personal information seriously. We use a variety of security measures, including:

  • Encryption: We encrypt sensitive data, such as payment information, using Secure Socket Layer (SSL) technology.
  • Access Control: Only authorized personnel have access to your personal data, and we implement procedures to safeguard it.
  • Third-Party Services: We partner with trusted third-party payment processors who are PCI DSS compliant to securely process your transactions.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who help us with processing payments, shipping, marketing, or analytics. These service providers are obligated to protect your data and use it only for the services they are contracted to provide.
  • Legal Compliance: We may disclose your information if required by law, or to protect our rights, property, or the safety of our customers or the public.

Cookies and Tracking Technologies

Your Rights and Choices

As a customer, you have certain rights regarding your personal information:

  • Access: You can request access to the personal data we have collected about you.
  • Correction: You can update or correct your personal information through your account settings or by contacting us.
  • Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
  • Opting Out: You can opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete that information.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

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